Q1.

What types of nanny placements do you provide?

We can provide you with a whole range of nanny services.....including:

• Permanent Nanny - a nanny dedicated to taking care of your children in your own home for more than 8 weeks, anywhere from 7am - 6pm (generally no more than 10 hours per day)
• Temporary Nanny - a nanny dedicated to taking care of your children in your own home for up to 8 weeks, anywhere from 7am - 6pm (generally no more than 10 hours per day)
• Weekend Nanny - a nanny dedicated to providing childcare in your own home from Friday 6pm and up to Sunday 5pm
• Nanny-Share - a nanny who will work for two families at one home for the whole week (or part time) 
• Live-in Nanny - a nanny who is prepared to live in with your family.  This nanny will work for up to 50 hours per week and prefers to have separate accommodation arrangements.
• After or Before School Nanny - a nanny dedicated to taking care of your children (from 7am - 10am) or after school (from 2pm - 7pm) in your own home
• Emergency or Casual Nanny - a nanny who can take care of your children in your home at short notice on a casual basis 
• Babysitters - our nannies will provide babysitting services in your own home after hours i.e. after 6pm on a one-off or regular basis (see Babysitters Service)

Q2.

What other types of carer placements do you provide?

Q3.

What should we pay your Nannies and Carers?

Our Nannies are professional career nannies with at least 2 years full time verifiable experience.

We expect that our professional nannies are paid:

• Gold Coast - between $15-$17 per hour
• Sydney - between $18 - $25 per hour

Our evening babysitters (nannies who work casual from 6pm onwards) are to be paid:

• Gold Coast - $14-$15 per hour
• Sydney - $18-$20 per hour

Q4.

What is your Registration Fee for Families?

Q5.

What are the next steps?

The next steps are listed below:

1. You will need to complete and fax or post back our Family Application/Agreement form which will be emailed or faxed or posted to you immediately following your telephone registration.
2. On receipt of your completed Family Application/Agreement, we will list your vacancy on our website and broadcast email your vacancies to our nannies and carers.
3. We will then establish a short-list of suitable candidates for you to interview. Short-listed candidates will call you directly to express their interest and to arrange a time to be interviewed
4. A one-off Placement Fee is payable to Milestonz Nannies prior to your nanny or carer commencing work. There are no further fees for that placement.

Q6.

What are your Nannies and Carers' Placement Fees?

Depending on the number of days you employ your nanny, our Placement fees for permanent day-time nannies range from:

• $420 to $800 (GST inclusive) in Queensland
• $660 - $1100 (GST inclusive) in New South Wales

Q7.

Is there a Warranty for each placement?

Q8.

What are my obligations as an employer of a nanny or carer?

You are obliged to register with the ATO as a Group Employer, pay your nanny or carer a Gross wage and withhold tax.

If your nanny works more than 30 hours per week, you will need to contribute towards their superannuation. For more info - go to our Useful Links page.

As a registered Milestonz Nannies' family, you are also obliged to secure a workplace agreement with your nanny or carer, and take out Workcover insurance.

Q9.

What about insurance for my nanny or carer?

As you are the direct employer of your carer, you should ensure the workplace is safe and take out appropriate insurance. Work Cover, who offer a Household Workers Insurance Policy for approximately $30 for 2 years.

Workcover Queensland can be found here.

Click here for Workcover New South Wales.

Q10.

Why should we use the services of Milestonz Nannies?

Each Milestonz Nannies agency is owned and operated by a professional career mum or a childcare professional who:

• uses stringent criteria to select nannies and carers
• is available outside normal work hours for you
• understands what being a 'busy working parent' is and therefore can respond to your needs effectively
• does not register new graduates, babysitters or au pairs - only professional career nannies and carers
• is highly proficient in their business operation and can respond to your needs quickly

Q1.

Can I register with Milestonz Nannies?

Childcare Workers with at least 2 years full-time equivalent employment as a professional nanny or as a child carer (in a Childcare Centre or Crèche), are eligible to attend an interview for registration.

If you are NNEB qualified or a Rangi Ruru Nanny College Nanny, please email your local Milestonz Nanny agency for assessment after 12 months of experience.

Q2.

What other checks or qualifications do I need?

You will need to obtain and keep a FIRST AID certificate current at all times; you will also need a health clearance from your regular GP and a police clearance or Working With Children Check from either the Children's Commission in Qld or DoCS in NSW.

We also require you to keep in touch with us at least once a fortnight.

Q3.

Am I employed by Milestonz Nannies?

Q4.

Do I have to pay fees to the agency?

Q5.

Can I get my own ABN?

Q6.

What about Nanny Insurance?

Q7.

What is the CCB?

The CCB (Childcare Benefit) is a payment to help families who use approved and registered child care. All eligible families can receive some Child Care Benefit.

All Registered carers such as nannies who are registered with the Family Assistance Office (FAO) are able to provide families with Childcare Benefit receipts. Families can then claim a rebate from the FAO.

To become a Registered Carer, phone the FAO on 136 150 or email them by clicking here.

Q8.

What about fuel allowance?

If you use your own car during work hours (to pick the children that you take care of up from school, for instance), then you can claim a tax deduction for this. The ATO has a webpage dedicated to this subject.

If you wish to be re-imbursed by your employer instead, you may want to use the ATO deductions as a rough guideline and negotiate an amount per kilometre travelled.